21min - Dispatcher Essence Sullins and the night shift take nonstop emergency calls from 6 p.m. to 6 a.m.
21min - Dispatcher Christine Mazzeo says goodbye to the work family she has been with for over 12 years.
20min - Trainee Matt Reinke must navigate the night shift, the callers and his fellow dispatchers.
21min - Supervisor Charline Polk is faced with a situation that chills her to the bone.
21min - The team must piece together the puzzle of a possible kidnapping; Nancy's wedding.
21min - Melanie McCavish and the team ramp up when a barrage of shots-fired calls come in at the same time.
21min - Pregnant dispatcher Abby Encarnacion navigates 12-hour shifts and taking highly emotional calls.
21min - Marra Wargo leads the team through a storm of emergencies, panicked witnesses and a dog in danger.
21min - 911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands.
21min - Nothing shakes Christine Mooch Muccino to the core more than when she learns of a crisis at home.
21min - A traffic stop turns into a full-blown pursuit, and an accident leaves a motorcyclist motionless.
21min - The shift comes together to support their pregnant teammate, Kaitlyn Schroeder.
21min - Dispatcher appreciation week begins, and while morale is high, the crime rate seems to be higher.
20min - Dispatch Appreciation Week is in full swing, with raffle tickets flowing and costumes aplenty.
20min - Jessica Merkosky taps into her cheerleader past to raise her team's spirits; families in crises.
21min - Donna Majoros needs support when she is faced with a call that brings a past trauma into the light.
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